Terms of Service

These terms govern your use of SDVistic Labs services. Please read them carefully before engaging with our services.

Last updated: January 2024

Acceptance of Terms

  • By accessing and using SDVistic Labs services, you accept and agree to be bound by these terms
  • If you do not agree to these terms, you may not use our services
  • We reserve the right to modify these terms at any time with notice
  • Continued use of our services constitutes acceptance of modified terms

Description of Services

  • We provide AI automation solutions, custom software development, and related consulting services
  • Services are provided on a project basis or through ongoing support agreements
  • All deliverables and timelines are specified in individual project agreements
  • We reserve the right to modify or discontinue services with reasonable notice

Payment Terms

  • Payment terms are specified in individual project agreements
  • Invoices are typically due within 30 days of receipt unless otherwise agreed
  • Late payments may incur interest charges as permitted by law
  • All fees are non-refundable unless specifically stated in the project agreement

Intellectual Property

  • Client retains ownership of their data and business-specific customizations
  • SDVistic Labs retains ownership of proprietary methodologies and general frameworks
  • Any pre-existing intellectual property remains with its original owner
  • Custom developments are owned by the client upon full payment, unless otherwise agreed

Confidentiality

  • We maintain strict confidentiality of all client information and data
  • Non-disclosure agreements are executed for all projects involving sensitive information
  • Our team members are bound by confidentiality obligations
  • Client information is never shared with third parties without explicit consent

Limitations of Liability

  • Our liability is limited to the amount paid for the specific service in question
  • We are not liable for indirect, incidental, or consequential damages
  • Client is responsible for backing up their data and systems
  • We provide services 'as is' without warranties beyond those in project agreements

Governing Law

These terms are governed by the laws of Slovakia and the European Union.

Any disputes will be resolved through arbitration or in the courts of Slovakia.

If any provision is found unenforceable, the remainder of these terms remain in effect.

Questions?

If you have questions about these terms or our services:

legal@sdvisticlabs.com
+421 XXX XXX XXX